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Free counselling services:

In Ryedale

Brief Counselling Service for NHS patients

This service offers short-term counselling (an initial assessment and up to six counselling sessions) to individuals, aged 16 and over, with a wide range of presenting issues such as anxiety, bereavement, depression, and interpersonal/relationship issues, who are patients of the following GP surgeries:

  • Ampleforth & Hovingham surgeries
  • Derwent Medical Practice
  • Sherburn & Rillington 
  • West Ayton & Snainton General Medical Practice

This service is supported by the NHS Scarborough and Ryedale Clinical Commissioning Group.  If you are considering making a referral, please see our information sheet Questions for Referrers.  Click here for a copy of the referral form [PDF version] and here for a copy of our Referral Policy.  

Victim Counselling Service

This service is commissioned by the Police, Fire and Crime Commissioner for North Yorkshire.  The service is offered to victims of crime living in North Yorkshire and York.  The crime can be recent or happened a long time ago.  It also doesn't have to be reported to the police.  There is no age limit for this service. 

The service offers an initial assessment and up to 10 counselling sessions. 

To find out if you are eligible for help, telephone Supporting Victims on 01609 643 100 between 8am and 7pm, Monday to Friday.  Calls are charged at the standard rate for landlines and mobiles.  You can also be referred by any statutory or voluntary sector organisation, including IDAS (Independent Domestic Abuse Service) and Victims Support.  

To find out more about the range of help offered by Supporting Victims visit their website which also has a contact form for getting in touch.  You can now report if you have been the victim of a hate crime via the website. Click here for the link.

In Scarborough, Whitby and Filey

Big Lottery funded Counselling Service

This service offers short-term (up to six counselling sessions) to adults, aged 18 and over, with a wide range of presenting issues.  Individuals can self-refer, as well as be referred by any statutory of voluntary sector organisation, by telephone, email or using the referral form [PDF version]. 

The Victim Counselling Service is also available to adults living in Scarborough, Whitby and Filey.  This service is provided at the premises of the Scarborough Counselling and Psychotherapy Training Institute (SCPTI) in the Ramshill district of Scarborough.

Appointment times:

We provide a choice of day-time, evening and Saturday appointments at Stanley Harrison House. We offer day-time appointments only at all other venues.   Please note that if you do not attend an assessment appointment, or miss more than one counselling appointment, we are unable to guarantee another one. 

Professional Code of Conduct:

All of our counsellors work either within the Ethical Framework of the British Association for Counselling and Psychotherapy or the Ethical Principles and Code of Conduct of the UK Council for Psychotherapy

Community Counselling has been recognised by the British Association for Counselling and Psychotherapy for its commitment to professional competence by being awarded Service Accreditation.

Student Counsellors

Some of our counsellors are still in training having undergone a rigorous selection process.  We know from client feedback they provide an effective and valuable service.  If a suitable trainee, including students with over 100 practice hours and/or in the advanced stage of training, were available, would you consider being seen by one? 

Unhappy about the service you have received?

We welcome client feedback as this helps us to improve our services and to continue to achieve excellent clinical outcomes. If you are unhappy with the service you receive from Community Counselling, you can download our Complaints Procedure here, or contact us to ask for a copy to be sent to you.

Equalities Monitoring

We also collect monitoring information to help us understand if there are any barriers to people accessing our services.  If you have been referred to us - and have not already completed a hard copy questionnaire - you can complete on online version by clicking here.     To see our strategy for addressing identified access issues click here

For more information about us please see our 2018/19 Annual Report and Accounts.